Exchange or Store credit within 2 weeks of purchase.
Unfortunately we can’t offer you a refund.
To be eligible for a exchange or store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being exchanged. Perishable goods such as food, flowers, books or magazines cannot be exchanged.
Additional non-returnable items:
Some health and personal care items
To complete your exchange, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error is not eligible for exchange.
Any item that is returned more than 14 days after delivery is not eligible for exchange.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 165 Hudson Street, back retail space, New York NY 10013, United States.
To exchange your product, you should mail your product to: 165 Hudson Street, back retail space, New York NY 10013, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When shipping your item back you should consider using a trackable shipping service or purchasing shipping insurance. There is no guarantee that an exchange will
be valid until receipt of item.